I perform the monthly routines of the technology on the Emergency Communication Vehicles and Cell on Light Trucks to ensure we can deploy quickly and that we can connect our systems to the voice and data networks. During the routines I might find problems with hardware or software so I will take necessary steps to replace failed equipment. Also I will look at ways to improve our assets. So that could entail adding different technologies that will provide a better signal, faster speeds, etc.
CAREER
Computer Network Support Specialists
Overview
Salary Median (2020)
$65,450
Projected Job Growth (2019-2029)
+6.4% (as fast as the average)
Most Common Level of Education
Associate's degree
Career
Roadtrip Nation Leaders in This Career
What Computer Network Support Specialists Do
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Other Job Titles Computer Network Support Specialists May Have
Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Systems Specialist
How Leaders Describe a Typical Day at Work
We make sure that movies and television show are available for customers to rent on TV. We trouble shoot the videos when there is a problem with the video for example no audio, picture freezing or glitches. We also maintain the servers that hold the movies that makes it able for customers to watch the movies and tv shows available for Video on Demand.
Tasks & Responsibilities May Include
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
Education
Level of Education Attained by Computer Network Support Specialists
Most common level of education among people in
this career: Bachelor's degree (37%)
Some college, no degree
Associate's degree
Bachelor's degree
Other*
*All other responses combined for clarity.
Majors Related to Career
Educational Paths Suggested by Leaders
Suggested Path
High School
Bachelor
Mechanical Engineering
Suggested Path
High School
Bachelor
Liberal Arts and Sciences/Liberal Studies
Additional Skills & Experiences That Can Help You Excel
Having a good knowledge of how to use tools would be helpful and not being afraid of hands on work and getting dirty.
I got Certified Network Associate and Certified Network Associate in Security Certification, I was a technical support representative, and I took training in Microsoft software and Training on SQL.
Getting Started
Recommended First Step for:
Middle School Students
Make sure you like computer networking, problem solving and patience. This is a growing field and technology will only develop more and more.
College Students
This page includes information from theO*NET 26.1 Databaseby the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under theCC BY 4.0license. O*NET® is a trademark of USDOL/ETA.